Wrong Email Address

Created by Schuyler Redd, Modified on Mon, 8 Sep, 2025 at 1:19 PM by Erin McCue

When I try to submit my coupon via the portal, a different email is being displayed.

If you receive a ViB program invitation at your business email but notice that a different business email address appears on the portal submissions page, please open a ticket. Our Support team will be able to resolve the issue by removing the incorrect email address from our system

In your ticket, please provide the email address you’d like to use moving forward, so we can update your profile accordingly.

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