How to Access Rewards History
Rewards history is available in the portal for members who receive payments via Tango, bank transfer or PayPal.
When you are logged in to the community portal, the following information can be accessed by clicking the My Rewards tab in the left-hand navigation:
Total # of rewards earned
Total value of rewards earned
A detailed log of your each of your earnings
You will be able to filter your results by email address, program type, or coupon code. You can also filter by a specific date range to further narrow your results, and export an Excel file of reward history if needed.
For recently processed payments, it may take up to 30 minutes to display in your My Rewards view.
Please note that the data will reflect reward earnings since January 1, 2022. If you require a detailed accounting of rewards earned prior to this date, please create a ticket.
How to See My Rewards for Multiple Business Emails
If you have previously received rewards to multiple business email addresses, it's likely that your profiles have been merged into a single view when you log in.
If that is not the case, please create a ticket and our ViB Community Support team will be happy to assist you with this request.
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